Hope Charitable Foundation Privacy Statement

At Hope Charitable Foundation, we take privacy seriously. All personal information submitted through our website is treated as private and confidential and we utilise a range of security measures in order to protect and maintain your privacy.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you interact with our website through signing up to our mailing list, utilising out contact form, registering for activities or making a donation, you may be required to provide personal information such as your name, address and email address. We use this information for the purposes of responding to your enquiries or notifying you of upcoming events or volunteering opportunities if you have previously expressed an interest in receiving such updates. With your permission, we may send you emails to keep you updated with the work being undertaken by Hope Charitable Foundation and to inform you of upcoming fundraisers and events.

When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information through registering your interest, completing a transaction or verifying your credit card, we imply that you consent to its collection and use for that specific purpose only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to decline.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at: info@hopecharitablefoundation.com.au; or mailing us at: Hope Charitable Foundation PO Box 133, Unley SA 5061.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

We do not store credit card details, nor do we share customer details with any third parties. We will never sell or rent your personal information.

SECTION 4 – WOOCOMMERCE

Our store is based on a woocommerce platform. They provide us with the online e-commerce platform that allows you to make your donations online.

Our website provides an SSL secure page for purchasers to enter credit card details and donation details.

We offer Credit Card processing through SecurePay, a business of Australia Post. Credit Card payments are made directly through SecurePay’s secure payment gateway to insure your personal and credit card details are kept safe. None of your payment details are stored, ensuring your details are protected. For more information regarding the SecurePay payment gateway please go to www.securepay.com.au.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your donation-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and adhere to industry best practice standards to ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 7 – COOKIES

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information. They allow you to place your online order and to login once you are subscribed. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use our website.

Google Analytics helps us measure how users interact with website content. It is important to note that Google Analytics does not store any personal information about you. For more details, refer to the Google Analytics privacy document.

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon being posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at:

Email: info@hopecharitablefoundation.com.au

Mail: Hope Charitable Foundation, PO Box 133, Unley SA 5061